Refund Policy – 2026/02/06

Thank you for choosing FishiFox Pvt Ltd (fishifox.com). We strive to deliver high-quality IT, software, and web development services. If you are not satisfied with a service, we are here to assist.

Refund Eligibility

Refund requests may be considered under the following conditions:

• Duplicate or accidental payments
• Service not delivered due to our fault
• Billing errors confirmed by our team

Non-Refundable Cases

Refunds will not be provided for:

• Change of mind after project approval
• Services already delivered or substantially completed
• Delays caused by incomplete or incorrect client information

Refund Process

If your refund request is approved:

• Refunds will be processed within 7–14 business days
• Refunds will be made via the original payment method (PayHere)

How to Request a Refund

Please contact us with:

• Payment reference number
• Project/service details
• Reason for refund request

📧 Email: [email protected]
🌐 Website: https://fishifox.com