Effective Date: 2020/12/25
Last Updated: 2024/10/20
At Aitken Spence Courier App, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our app. By using the Aitken Spence Courier App, you agree to the terms of this policy. If you do not agree, please refrain from using the app.
1. Information We Collect
a) Personal Information
When you use the Aitken Spence Courier App, we may collect the following information:
- Full Name
- Contact Information (e.g., email address, phone number)
- Delivery Address
- Payment Information (if applicable)
b) Non-Personal Information
We may also collect non-personal information, including:
- Device Information (e.g., device model, operating system, unique device ID)
- App Usage Data (e.g., features accessed, session duration)
- Location Data (to facilitate delivery tracking)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To process and deliver courier services.
- Customer Support: To assist with queries, complaints, and technical support.
- Personalization: To improve user experience and provide tailored services.
- Communication: To send updates, service-related notifications, or promotional messages.
- Compliance: To comply with legal and regulatory requirements.
3. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: For logistics, payment processing, and technical support.
- With Law Enforcement: When required by law or to protect the rights and safety of our users or the public.
- Business Transactions: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal requirements.
- Withdrawal of Consent: Withdraw consent for data processing where applicable.
To exercise these rights, please contact us using the information provided below.
6. Third-Party Links
The Aitken Spence Courier App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party platforms.
7. Children's Privacy
The app is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Aitken Spence Courier App Support
Email: [email protected]
Phone: 0777615169
Address: 146/120dSalmal Place , Mattegoda